Hartford HealthCare, Anthem Dispute Leaves Customers With Fewer Options, Higher Bills – Hartford Courant

When Anthem Blue Cross Blue Shield and Hartford HealthCare failed to reach a contract agreement Saturday, tens of thousands of Connecticut patients suddenly faced higher out-of-pocket costs for medical treatment.

Among them was 36-year-old Mark Gostkiewicz of Colchester, who has relied on his Anthem insurance to help with the bills for an ongoing health condition. He goes to Backus Hospital in Norwich, one of the hospitals that Anthem now considers out of network.

“Since last September, I’ve gotten pretty familiar with Backus Hospital. There were three times that I went in because I was having symptoms,” he said. “Now, everything that is close to me is off the map. I can still go there, but I have to pay a lot out of pocket.”

Gostkiewicz, a teacher, is one of an estimated 60,000 customers who are now paying out-of-network costs to use Hartford HealthCare services and medical facilities.

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